Tuesday, June 23, 2009
Dissonance reducing buying behavior
The behavior exhibited by the customer when product purchase requires high involvement but only few differences exist. For example, customers who want to purchase CTV will not find many differences between the brands but the price of the product and its technicality makes customer to involve more. One of the major disadvantages of this type of behavior is customer will show post purchase dissonance which is very difficult to control.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment